Guest app
The whole stay in one link.
No downloads, no accounts. Every reservation gets a personal web app with door access, Wi-Fi, your house guide, extra services and chat — automatically in the guest's language.
Nothing is charged during the 14-day trial. Cancel anytime.
Welcome back,
Apartmán Old Town 21
Panská 21, Bratislava
Door PIN
4821
Extra services
Digital guidebook
A home screen you design yourself
Compose each property's guest app from ready-made widgets — no coding. Cover photo, check-in times, Wi-Fi, video guides, folders with the house manual and your favourite local spots.
- 17+ widget types: stay overview, smart lock, Wi-Fi, weather, videos, folders, PDF guide and more
- Folders and subfolders with emojis — house rules, appliances, restaurants, transport
- Content per language: guests see your guide in their own language
- Lock folders or videos until check-in is completed or an upsell is purchased
- Different layout per property — and per room in aparthotels
Guest app builder
Drag & drop- Cover photo
- Smart lock
- Wi-Fi details
- Guide folders
- Extra services
- Weather
- Video guide
- PDF guide
You compose the layout in the Rentalls admin — guests see the result instantly.
Door access
Guests unlock the door from their phone
Nuki and TTLock smart locks, PIN keypads, lockboxes or your own door system via webhook. Access codes stay hidden until the guest completes online check-in.
- Nuki: lock and unlock straight from the app, with live lock status
- TTLock: one-tap unlock button next to the PIN code
- Lockbox codes revealed only after check-in — or only after arrival time
- Webhook button connects any third-party door or gate system
- Early check-in and late check-out purchases extend code validity automatically
••••••
The code is revealed once the guest completes check-in.
Try it: toggle check-in and unlock the door.
Upsells
Turn every stay into extra revenue
Sell early check-in, late check-out, parking, breakfast or anything else directly in the guest app. Guests pay by card, Apple Pay or Google Pay via Stripe — you get notified instantly.
- Unlimited custom upsells with your own names, icons and photos
- 4 pricing models: per stay, per night, per hour, per night and person
- Sell before arrival, during the stay, or both — with quantity limits
- Payments via Stripe in 6 currencies, with optional fee pass-through
- Smart availability: early check-in hides automatically if the previous guest bought late check-out
Late check-out
25 € / stay
Parking
12 € / night
Breakfast
9 € / night
Pet stay
15 € / stay
Total
25 €
Demo: 4-night stay. Per-night items multiply automatically.
Guest communication
Chat that speaks every language
Guests message you directly from the app — and translate your replies with one tap thanks to built-in DeepL translation. For urgent matters, your phone number is always one tap away.
- Message thread per reservation, right inside the guest app
- One-tap DeepL translation of host messages into the guest's language
- Your team gets notified by email and in the Rentalls dashboard
- Helpdesk phone number shown for urgent situations
Apartmán Old Town 21
Online
Tap the translate button — messages are translated by DeepL.
And there's more
Small things that make big impressions
Everything a guest could need during the stay — without a single message to you.
7-day weather forecast
Local forecast for the property, in the guest's language
Self check-out
Guests confirm their departure with one tap — you know the unit is free
Business invoices
Guests request a company invoice and download the PDF themselves
One-tap Wi-Fi
Network name and password with copy-to-clipboard
Lockable content
Reveal folders and videos after check-in or upsell purchase
Built for aparthotels
Room-level links, unit names and room-specific pricing
Speaks your guest's language
The entire guest app — including your guide content — works in 12 languages. The right one is detected automatically from the guest's browser.
Guest app FAQ
Give your guests a five-star digital experience
Set up the guest app once, and every reservation gets a personal stay companion — automatically.
Start 14-day free trialNothing is charged during the 14-day trial. Cancel anytime.