Reviews
All your reviews in one place. Reply in seconds.
Airbnb and Booking.com reviews land in one inbox, linked to the reservation. Reply publicly without leaving Rentalls, review guests before the deadline and keep an eye on your scores per property and channel.
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Review inbox
Beautiful apartment, spotless and the check-in was effortless. We'll be back!
Great location, but we had to wait a bit at check-in.
Perfect stay from start to finish — communication was outstanding.
Try it — filter reviews and reply straight from the inbox.
Reply to reviews
Answer without switching platforms
New reviews arrive in Rentalls the moment guests post them on the OTA. Open one, write a public reply — or start from a template — and it's published back to Airbnb or Booking.com automatically.
- Airbnb and Booking.com reviews in one inbox
- Public replies published back to the OTA automatically
- Every review linked to its reservation and guest
- Replied / awaiting tabs so nothing slips through
Great location, but we had to wait a bit at check-in.
Pick a template or write your own — then publish.
Guest reviews
Review your guests on time
Airbnb gives you 15 days to review each guest. Rentalls tracks the deadline for you: rate cleanliness, communication and house rules, pick from ready-made tags and choose whether you'd recommend the guest — all in one form.
- Waiting and expired tabs with the 15-day deadline tracked
- Star ratings for cleanliness, communication and house rules
- Ready-made tags instead of typing the same feedback
- Hidden Airbnb reviews unlock once you review the guest
Review the guest stay
13 days leftRate the guest, pick tags and submit — just like in Rentalls.
Score statistics
Know your score on every channel
Rentalls aggregates review scores per property and per channel — cleanliness, communication, check-in, location, accuracy and value. Compare Airbnb against Booking.com and see exactly where to improve.
- Overall and category scores per property
- Airbnb vs Booking.com side-by-side comparison
- Scores update automatically as new reviews come in
Property scores
9.4 / 10
Overall score
Switch channels and see how the scores compare.
More features
Reviews handled down to the details
From Airbnb's blind reviews to social proof on your booking site.
Hidden Airbnb reviews
Airbnb hides a guest's review until you write yours — Rentalls guides you through and reveals it.
Structured tags
Pick from ready-made tags for cleanliness, communication or house rules instead of writing essays.
Linked to reservations
Every review is tied to its reservation — one click and you see the full stay context.
Real-time sync
New reviews arrive the moment they're published on the OTA — no manual refreshing.
Social proof on your website
Your best OTA reviews show up as testimonials on your direct booking page.
Reply history
Every reply is logged, so the whole team knows who answered what and when.
Frequently asked questions
Your reputation, under control
Reply to every review on time, keep your scores climbing and turn feedback into more bookings.
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