Unified inbox
Every guest message. One inbox.
Messages from Airbnb, Booking.com and your guest app arrive in real time, one thread per reservation. Reply straight from Rentalls, keep unread counts under control and answer every guest in minutes, not hours.
Nothing is charged during the 14-day trial. Cancel anytime.
Inbox
Try it — open a thread to mark it as read.
One composer
Reply without switching apps
Open a thread and answer straight away — through the OTA chat, by e-mail or by SMS. Message templates with merge fields fill in guest names, dates and door codes, so a reply takes seconds instead of minutes.
- OTA chat, e-mail and SMS from one composer
- Templates with merge fields per property and channel
- The whole conversation in one thread per reservation
- Real-time delivery — messages reach the OTA instantly
Hi! What time can we check in tomorrow? We land around noon.
Pick a channel, use a template or write your own reply.
Airbnb inquiries
Win the booking before it exists
Airbnb inquiries land in the same inbox with dates, guest count and price. Reply, pre-approve, send a special offer with a custom price or decline — right from the thread, without opening Airbnb.
- Inquiries appear in the inbox with full trip details
- Pre-approve or decline in one click
- Special offers with a custom price
- Fast responses improve your Airbnb ranking
Booking inquiry
AirbnbHello! Is the apartment available for these dates? We're two adults travelling with a small dog.
Handle Airbnb inquiries without leaving Rentalls.
Translations & notifications
Understand every guest, never miss a message
A guest writes in Italian? One click translates the message right in the thread. And when a new message arrives, push notifications on your phone and in the browser take you straight to the conversation.
- One-click message translation right in the thread
- Push notifications with a deep link to the thread
- Unread counters and tabs keep the inbox organised
“Buongiorno! A che ora possiamo fare il check-in? Arriviamo in treno verso le 14:00.”
Push notification
New message from Giulia B.
Buongiorno! A che ora possiamo fare il check-in?
Translate messages and get notified the second they arrive.
More features
Messaging handled down to the details
From photo attachments to a full inbox on your phone.
Photo attachments
Receive and send images through the OTA chat — with a built-in lightbox preview.
Web push notifications
Get notified in the browser and jump straight to the thread with one click.
Mobile admin app
The full inbox in your pocket — reply to guests from anywhere.
Search & filters
Find any conversation by guest name, property or message content.
Internal team chat
A separate chat with your cleaning staff — kept apart from guest threads.
Full message history
Every message stays linked to its reservation — the context is always one click away.
Frequently asked questions
Every conversation, one inbox
Stop switching between Airbnb, Booking.com and e-mail. Reply faster — from anywhere.
Start 14-day free trialNothing is charged during the 14-day trial. Cancel anytime.